I used to work for a small loan office that was a branch of a bank between 1987 – 1990. One of my job duties was collections. I called our customers (debtors) who were behind on their payments. Not once did I ever get nasty. NEVER. I was kind and respectful, even when I knew they were lying to me.
It wasn’t the way we conducted business. Even if it was, I would never have been able to harass, lie, or be downright mean to people anyway. But boy, have things changed.
Check out this infographic from Frugal Dads to see some of the unscrupulous tactics debt collectors will stoop to, as well as how to protect yourself from aggressive debt collectors.