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Helping Older People with Technology

By: Donna Chaffins | Date: April 23, 2018 | Categories: Technology
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In today’s connected world of technology, older people can easily feel left behind and cut off. If your parents, grandparents or other older people in your life are struggling, you should look to do everything you can to give them a helping hand. Helping older people with their tech issues is important.

There are so many ways that tech can improve their lives, keep them in touch with the world, and simplify tasks that they can do from home. Of course, it can be a frustrating process. So, here are just a few of the ways that you can help out.

helping older people

Helping Older People with Tech

Make the Settings Basic

On the laptop, tablet or phone, you should try to make the settings as straightforward as possible so that they can use them without issue. For example, you can make the text bigger, the sounds lighter and the screen brighter.

It is also worth bearing in mind that touchscreens are generally far easier to use than regular computers. So, start off by making their lives as easy as possible with the settings.

Cut the Jargon

One of the main problems with technology and the elderly is that it uses a whole host of jargon that they are just not used to hearing.

So, rather than using these words without a second thought, you need to act as a translator so that you can help them to see that many of them are not nearly as complicated as they appear at first glance.

Demonstrate in Person

If possible, you should look to demonstrate the technology in person rather than trying to explain what to do over the phone. This way, you can make sure that they have understood the concept that you are describing and you can get them to demonstrate it back again.

If you can’t be there in person, you can learn how to record screen activity on a Mac which acts as a virtual demonstration. Otherwise, speaking on Skype may give you the more personal connection that you need to get your point across.

Explain Online Safety

One of the most important aspects of technology for older people is making sure that they stay safe online. So, ensure that the latest antivirus software and firewalls are installed on their devices.

Tell them not to pass over their important personal information, and explain about internet fraudsters posing as their bank.

Get Them a Long-Lasting Model

If you are helping the elderly person in your life choose their next laptop, tablet, etc., you should go for one that is going to stand the test of time. It is unlikely that they are going to be wanting to upgrade every few months and have to learn how to use a new system all over again.

Check out the reviews online to find out which ones are long-lasting and which are the most user-friendly.

Helping the older people in your life with technology is a great thing to do, and something that will benefit them enormously. And I think you will find by helping older people with technology, you will benefit a lot yourself.

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2 Responses to Helping Older People with Technology

  1. vickie couturier says:

    I’m 62 and I know I’m having a hard time with a lot of this,,i need someone who is paitent and not get upset easily to talk me thru it and then write it down

  2. Christina Gould says:

    My father drives me crazy with his lack of computer knowledge. Thanks for posting!

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